What is 2-Way SMS?
2-Way SMS is a system that consolidates outbound and inbound SMS into one fully-featured service. A 2-Way SMS user can send and receive SMS through a web messaging platform by using a dedicated number carried out through a complete solution platform or APIs.
Why do you need 2-Way SMS?
2-Way SMS enables businesses to start a conversation with their customers. Businesses processes that previously required trails of emails or a phone call can be streamlined by sending customers SMS messages and requesting their feedback.
Why choose Mr Messaging for 2-Way SMS?
Our platform facilitates interactive messaging campaigns worldwide. Using our platform you can send users discounts, promotions, run competitions and request feedback. Allowing you to intelligently oversee and respond to your customers and manage your overall SMS Marketing processes with ease.
You can use 2-Way SMS to streamline customer engagement processes. Just spoken to a customer and want to get their feedback? Trigger a customer survey to be send via SMS. Customer hasn't engaged with your brand in a while? Trigger a reminder showcasing an exclusive offer.
Use predefined keywords to easily organise and streamline your processes for inbound messages.
Send your users messages, ask them to reply using predefined keywords and setup automated SMS workflows to send responses based on these keywords.
The Mr Messaging platform is extremely efficient, processing thousands of messages in real time. Our platform has no single point of failure, meaning your campaigns won't suffer from delays or interruptions.